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Get started
- About the MSN software
- Keep up with new features and important information
- About Windows Essentials
- About member accounts
- Add or remove member accounts
- Set your home page
- About passwords
- Change your password
- Set up or remove account managers
- Change your Microsoft Account
- Remove and restore account information
- View or change your billing information
- Tips for using your calendar
- Uninstall MSN
- Cancel your account
- About the MSN software
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Browse the web
- Open a specific web page
- Search the Internet
- Find search words in search results using Highlight and Highlight Viewer
- Customize the navigation bar
- Download files
- Change Download Manager settings
- Change the history list view
- Clear the history list
- Organize your favorites list
- Delete temporary Internet files
- Import favorites or bookmarks from other browsers
- Change Pop-up Guard settings
- Open a specific web page
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Send and receive mail
- View how much storage space you're using
- Access e-mail while away from home
- Show or hide the preview pane
- Send mail
- Read mail
- Avoid junk mail
- Use Microsoft Outlook Express
- View how much storage space you're using
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Dashboard
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Contacts and the address book
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Accessibility
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Privacy
- About MSN policy, privacy, and security
- About privacy settings
- About online security
- Help protect your personal information
- Help protect yourself from computer viruses
- Reset your password
- View or change your privacy settings
- View or change your security settings
- About controlling your child's Internet access
- About MSN policy, privacy, and security
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Help protect yourself from online phishing
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Troubleshoot
- Contact Customer Support
- Email problems
- Sign-in and connection problems
- You were not signed in because the server could not verify your membership status
- Make sure that your connection settings are correct
- Sign-in credentials not recognized
- Windows Live ID is unavailable
- Run modem diagnostics
- MSN crashes, stops responding, or experiences internal errors
- MSN stops responding during sign in and a flying butterfly appears
- Could not detect a connection to the Internet
- Optimize Windows Internet Explorer settings for a dial-up connection
- Interference from a firewall or filtering program
- Make sure "Client for Microsoft Networks" is set as the primary network logon
- Reset your computer clock
- Order an installation CD
- You were not signed in because the server could not verify your membership status
- Internet browsing problems
- Contact Customer Support