Change name server records at 1&1 Internet

Topic Last Modified: 2012-04-09

If you already own a domain name, you can add the domain to your Microsoft Office 365 for professionals and small businesses account. This topic describes the necessary steps for adding your 1&1 Internet domain name to Office 365 after Office 365 has verified that you own the domain, so that you can use the domain with Office 365.

To finish adding the domain, you change the domain’s name server (NS) records on 1&1 Internet to the Office 365 primary and secondary name servers. Alternatively, if you’re comfortable with DNS management and you want to set up and manage your Office 365 DNS records yourself, see Add your domain to Office 365 but continue to manage your domain's DNS records. For more information about adding your domain to Office 365, see Options for adding your domain to Office 365.

Caution:
When you change your domain’s NS records to point to Office 365, all of the services that are currently associated with your domain—for example email, websites, blogs, and shopping carts—are affected. If you’re using your domain for any of these services, make sure you take the necessary steps to ensure that this transition does not result in downtime for the services. If you don’t take the necessary additional steps, your users might lose their email access and your current website might be inaccessible. For more information, see Update DNS records to keep your website with your current hosting provider.

Caution:

When you change your domain’s NS records to point to Office 365, all of the services that are currently associated with your domain—for example email, websites, blogs, and shopping carts—are affected. If you’re using your domain for any of these services, make sure you take the necessary steps to ensure that this transition does not result in downtime for the services.
If you don’t take the necessary additional steps, your users might lose their email access and your current website might be inaccessible. For more information, see Update DNS records to keep your website with your current hosting provider.

The following instructions describe how to change NS records at Hover. We provide detailed instructions for editing NS records at several other domain registrars. See the list that’s included in Change name server records at a domain registrar.

To change your domain’s NS records at 1&1 Internet, use the steps in the following table.

Task	Action
Sign in to your account at 1&1 Internet.	On the 1&1 Internet website, on the top line of the page, click Customer Login. On the CONTROL PANEL page, type your Customer ID and password. Click Login.
Go to your domain.	In the Domains & Web Space area, click Domains. On the Domain Overview page, in the list of domains, select the check box next to the domain you want to verify.
Go to the area where you can update DNS records.	Click DNS in the row of options just above the table of domain names. In the drop-down list, select Edit DNS Settings.
Choose to update your name server records.	On the DNS Settings page, in the Basic DNS Settings area, you’ll see a box labeled Name server. Click the arrow, and select My name server.
Change your name server records to point to Office 365. This switches DNS hosting for your domain to Office 365.	In the Primary name server: box, type the following: ns1.bdm.microsoftonline.com In the Secondary name server: drop-down list, select My secondary name server. In the 1. Secondary name server: box, type the following: ns2.bdm.microsoftonline.com If there are any server names in other name server boxes, delete them. Click OK. You’ll see the message: Process Successful.
Sign out from the 1&1 Internet website.	Click Logout in the upper-right corner of the page to sign out of your 1&1 account.

Your name server record updates may take up to 72 hours to propagate through the DNS system. Your custom domain will be ready to use with Office 365 after DNS propagation finishes.

Concepts

DNS basics
Verify a domain at 1&1 Internet
Locate your domain services or buy a new domain
Options for adding your domain to Office 365

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