When you administer a company account on behalf of a customer, you are providing delegated administration. As a delegated administrator, you can perform simple tasks such as adding users and resetting passwords, or more technical tasks such as adding a domain.
Before you can start administering a customer's account, the customer must authorize you as a delegated administrator. To obtain customer approval, you first send them an offer for delegated administration.
When you create trial invitations and purchases offers, you have the option to include a delegated administration offer. This can help build a strong relationship with your customer from the beginning.
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In the header, click Partner.
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On the Partner Overview page, click Send delegated administration offers.
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Click Open in email, or copy the URL and paste it manually into an email message.
When your customer receives your offer, the email message contains a link that the customer can follow to authorize you as a delegated administrator. If your customer authorizes you as a delegated administrator, you can then access your customer’s account and administer his or her services.
As a partner, you have your own company account with Microsoft Online Services, which includes your company’s user accounts. You can give a user within your own company permissions to act as a delegated administrator on behalf of your customers.
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To change permissions, go the Users page, edit the user, and then click the Settings tab.
