Home
Home    Domains    Verify a domain at Go Daddy
Search all help topics

Verify a domain at Go Daddy

 

Topic Last Modified: 2012-09-17

If you already have a domain registered with Go Daddy, and you want to configure it to work with Microsoft Office 365 for enterprises, domain verification is required to confirm that you own the domain. To verify your domain, you create a DNS record at Go Daddy, and then Office 365 uses that record to confirm that you own the domain.

noteNote:
  • If you registered your domain with Go Daddy but moved your DNS hosting to another provider, you’ll need to create the DNS record where your DNS is now hosted.
  • Before you can verify your domain, you must add the domain to Office 365. When you’ve added a domain but the domain hasn’t yet been verified, the status is Click to verify domain. For more information about adding a domain, see Add your domain to Office 365.
  • You can add and verify a domain name only once. If someone else in your company has already added and verified a domain name, you’ll receive an error message if you try to add the same domain again.

The following instructions describe how to verify a domain that is registered at the domain registrar Go Daddy. You must complete all of these steps to verify your domain in Office 365. For general instructions about verifying a domain, see Verify a domain at any domain name registrar.

Complete these steps
  1. Gather your domain information
  2. Create a DNS record at Go Daddy
  3. Verify your domain with Office 365
Step 1. Gather your domain information

You’ll need some information about your domain so that you can create the DNS record that will be used for verification.

  1. In the header, click Admin.

  2. Under Management, click Domains. Follow the instructions to add a domain to Office 365.

    noteNote:
    If you have already added a domain to Office 365, on the Domains page, in the list of domain names, find the domain that you are verifying. In the Status column, click Click to verify domain.

  3. On the Verify domain page, in the See instructions for performing this step with: drop-down list, choose your DNS hosting provider. If your provider doesn’t appear in the list, choose General instructions.

  4. In the Select a verification method: drop-down list, choose Add a TXT record (preferred method) or Add an MX record (alternate method).

    Not sure which verification method to choose? See Verify your domain by using a TXT record or an MX record?.

  5. From the table, copy or record the Destination or Points to Address information.

You’ll need this information when you create the new DNS record at Go Daddy in the next section.

Step 2. Create a DNS record at Go Daddy

Office 365 uses the DNS record that you create at Go Daddy to confirm that you own the domain. Use the instructions below to create a TXT record (or, if you prefer, an MX record) for a domain that is registered at Go Daddy.

noteNote:
You may notice differences between Go Daddy’s website and the website described in these instructions.

To add a TXT record to verify your domain in Office 365, use the steps in the following table.

 

Sign in to your account at Go Daddy.
  1. On the Go Daddy website, in the upper-left corner, click Log In.
  2. In the Username / Customer # box, type your user name, and then in the Password box, type your password.
  3. Click Log In.

Go to your account area.

In the upper-left corner, click My Account.

Click the domain name that you’re verifying.
  1. On the Products tab, at the end of the DOMAINS row, click Launch.
  2. On the Domains page, find the domain name that you’re verifying.
  3. Click the domain name. The Domain Details page opens in a new tab in your browser.

Go to the page where you can work with your DNS records.
  1. On the Domain Details page, under the DNS Manager section, click Launch (you may need to scroll down to see the link).
  2. The Zone File Editor page opens.

Add your TXT record.

noteNote:
This is just used to verify that you own your domain. It doesn’t affect anything else.
  1. Click the Add Record option, which is under your domain name in the upper left.
  2. When you click Add Record, the Add DNS Record dialog box appears.
  3. Click the down arrow for the Record type: box and choose TXT (Text).
    • For TXT Name:, type the following: @
    • For TXT Value:, type or paste the exact information under Points to address that you copied down in Step 1. Gather your domain information.
    • For TTL:, leave the value set to 1 Hour.
  4. Click OK.

Save the new TXT record for your domain in your zone file.
  1. To save your new TXT record, click Save Zone File, a black button in the upper right of the Zone File Editor page.
  2. Click OK.
  3. You’ll see the Zone File Saved dialog box, which means it worked and you’ve created the TXT record.
  4. Click OK.

If you prefer, you can instead create an MX record to verify your domain in Office 365. To create an MX record to enable Office 365 to verify your domain, use the steps in the following table.

 

Sign in to your account at Go Daddy.
  1. On the Go Daddy website, in the upper left corner, click Log In.
  2. In the Username / Customer # box, type your user name, and then in the Password box, type your password.
  3. Click Log In.

Go to your account area.
  1. Scroll down to the Go Daddy Global section.
  2. Under Account Manager, click My Account.

Click the domain name that you’re verifying.
  1. On the Products tab, at the end of the DOMAINS row, click Launch.
  2. On the Domains page, find the domain name that you’re verifying.
  3. Click the domain name. The Domain Details page opens in a new tab in your browser.

Go to the page where you can work with your DNS records.
  1. On the Domain Details page, under the DNS Manager section, click Launch (you may need to scroll down to see the link).
  2. The Zone File Editor page opens.

Add your MX record.
  1. Click the Add Record option, which is under your domain name in the upper left.
  2. When you click Add Record, the Add DNS Record dialog box appears.
  3. Click the down arrow for the Record type: box and choose MX (Mail Exchanger).
    • For Priority:, choose a number that is larger than the number you’ve specified for existing MX records. This helps prevent the new record from interfering with mail routing for the domain.
    • For Host Name:, type the following: @.
    • For Enter Go to Address:, type or paste the exact information under Points to address that you copied down in Step 1. Gather your domain information.
    • For TTL:, leave the value set to 1 Hour.
  4. Click OK.

Save the new MX record for your domain in your zone file.
  1. To save your new MX record, click Save Zone File, a black button in the upper right of the Zone File Editor page.
  2. Click OK.
  3. You’ll see the Zone File Saved dialog box, which means it worked and you’ve created the MX record.
  4. Click OK.

After you create either the TXT record or the MX record and sign out of the Go Daddy website, return to Office 365 to verify the domain as described in Step 3. Verify your domain with Office 365.

noteNote:
Typically it takes about 15 minutes for your changes to take effect. However, it can take up to 72 hours for the record that you created to propagate through the DNS system.
Step 3. Verify your domain with Office 365

After the record that you created for your domain has propagated successfully through the DNS system, do the following to finish verifying your domain with Office 365.

  1. In Office 365, the header, click Admin.

  2. Under Management, click Domains.

  3. In the Domains list, find the domain that you’re verifying, and then, in the Status column, click Click to verify domain.

  4. On the Verify domain page, click Verify.

    • If domain verification succeeds, a dialog box appears to let you know that your domain has been added to your account.
    • If domain verification fails, then the changes that you made at the domain registrar might need more time to propagate. Cancel the verification in Office 365, and return later to try domain verification again.
    noteNote:
    If it has been more than 72 hours since you made the changes to your Go Daddy account, sign in to the Go Daddy website and verify that you entered the DNS record information correctly. If you entered the information incorrectly, you must remove the incorrect record and create a new one with the correct information by using the procedures in this topic.

  5. Click Finish. Your domain status is now listed as Verified in the list of domains.

After you’ve verified your domain, you can configure your domain to work with Microsoft Exchange Online, Lync Online, and SharePoint Online in Office 365.

See Also

Concepts

DNS basics
Locate your domain services or buy a new domain
Add your domain to Office 365

 
Arrow Was this article helpful? Tell us what you think
Microsoft
©2013 Microsoft Corporation
Legal
|
Privacy