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Basics: Features are missing or don't work

Make sure you’re using a browser version that’s compatible with MSN. Older browsers sometimes have problems displaying new MSN features. For the best MSN experience, use one of the following:

  • Internet Explorer 8 or later

  • Chrome (latest version)

  • Firefox (latest version)

To get the latest version of Internet Explorer, go to the Internet Explorer website.

MSN for Windows 8

MSN for Windows 8 is available on Internet Explorer 10 or later and Windows 8 tablets and PCs. MSN for Windows 8 has some, but not all, the features you see on MSN classic.

To see all MSN features, on the MSN for Windows 8 homepage just below the search bar, point to or tap Page options, and then choose Go to Classic MSN.

Having trouble signing in?

For help signing in to MSN,, or other Microsoft services, go to the Microsoft account support page.

If you have an MSN subscription account and use MSN software to access your email, look for answers in MSN Explorer help or on the MSN Support website.

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