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MSN Explorer: Make sure that your connection settings are correct

If your computer isn't dialing the right number, or if the dialing settings aren't correct for your area, you will not be able to connect to the Internet. On the MSN sign-in screen, click Connection Settings, and then follow the on-screen instructions.

To find a different access number:

  1. Go to the MSN Customer Support website.

  2. Under Links & Resources in the left pane, click Dial-up Access Numbers.

  3. Follow the on-screen instructions.

noteNote
If you often have trouble connecting, click the Feedback menu, and then click Report a Problem to send feedback to MSN Technical Support.

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