If your My MSN page doesn't update, clearing your web browser's cache (or temporary Internet files) may resolve the problem. However, if you use My MSN without signing in with a Microsoft account, make sure you don't delete the cookies that store your My MSN customizations.
|Signed in vs. not signed in|
If you use My MSN without signing in to a Microsoft account, the browser saves your customizations in cookies. The next time you use the same browser, on the same computer, and go to My MSN, your customizations will appear.
If you use a different browser or computer, your customizations won't appear. If the cookies are deleted, your customizations, including content, layout, and themes, will be lost. To see your customized My MSN page in any browser or on any computer, always sign in with a Microsoft account.
To learn how to clear your cache, check the Help for your browser or contact support for your browser. If the problem persists, your Internet service provider (ISP) may be caching files. Contact your ISP for help.