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MSN Explorer: Cannot send an e-mail message to a specific address

If you are having trouble sending a message to someone:

  • Check the e-mail address of the person that you're sending the message to. Make sure that you include the entire address (for example, “emailaddress@example.com”). If you don't include the domain (such as “@example.com”), the mail server can’t deliver your message.

  • Make sure that the e-mail address is current. That e-mail account may be closed, or the recipient may be using a new e-mail address.

  • Ask the recipient to make sure that your e-mail address isn't on a blocked senders list, and that the message wasn't delivered to the Junk E-mail folder.

  • If you receive a return or "undeliverable" message, read the information carefully. It often explains why the message wasn't delivered successfully. For example, there may have been a problem with the recipient's mail server.

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